Privacy Policy

This Privacy Policy outlines how Voodoo, operating under a license from Curacao, collects, uses, and protects the personal information of its users, specifically Kiwi players, in accordance with applicable data protection laws and gambling regulations in New Zealand.

Data Collection

Voodoo collects various types of personal data from its users to facilitate its online casino services. The data collected includes:

• Registration data such as name, date of birth, address, and contact information
• Payment details including credit card information, bank account details, and transaction history
• Technical logs that encompass IP addresses, browser types, device information, and cookie data

This data is essential for account management, processing transactions, and ensuring compliance with regulatory requirements.

Purpose of Data Usage

Personal data collected by Voodoo is utilized for several purposes in line with its operations, including but not limited to:

• Account management, enabling users to access and manage their accounts efficiently
• Marketing communication, where users may receive promotional offers and updates about new games and features
• Anti-fraud checks, ensuring the integrity and security of the gaming environment
• Compliance with Anti-Money Laundering (AML) regulations, which necessitate monitoring and reporting of suspicious activities
• Know Your Customer (KYC) procedures that require verification of the identity of players to prevent fraud and ensure responsible gaming

Data Sharing

Voodoo is committed to ensuring the privacy of its users. However, certain circumstances may require the sharing of personal data with third parties, which include:

• Payment providers that facilitate transactions and ensure secure payment processing
• Verification partners that assist in confirming the identity of users as part of KYC procedures
• Regulatory authorities, where disclosure of information is mandated by law or regulation

Such sharing is conducted in compliance with applicable laws, ensuring that any third parties involved adhere to strict data protection standards.

User Rights

Users at Voodoo have certain rights concerning their personal data. These rights include:

• The right to access personal data held by Voodoo, allowing users to request copies of their information
• The right to request deletion of personal data, where applicable, in accordance with legal requirements
• The right to restrict the processing of personal data, enabling users to limit how their information is used by Voodoo

Kiwis can exercise these rights by contacting the support team through the designated channels provided on the platform.

Cookie Policy

Voodoo employs cookies to enhance user experience and track platform performance. The types of cookies used include:

• Essential cookies that are necessary for the functioning of the platform, allowing users to navigate and utilize its features
• Analytical cookies that help in understanding how users interact with the site, facilitating improvements in service delivery and performance tracking

Users can manage their cookie preferences through their browser settings, although disabling cookies may affect the functionality of certain features on the platform.

Data Security

Voodoo prioritizes the security of its users’ personal data and employs appropriate technical and organizational measures to safeguard this information against unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive data during transmission
• Regular security audits and assessments to identify and mitigate potential vulnerabilities
• Restricted access to personal data to authorized personnel only, ensuring that data is handled responsibly

Changes to the Privacy Policy

Voodoo reserves the right to amend this Privacy Policy when necessary. Users will be notified of significant changes through appropriate channels, such as via email or notifications on the platform. Continued usage of the services after any modifications indicates acceptance of the revised policy.

Contact Information

For any inquiries regarding this Privacy Policy or personal data management, users can reach out to the support team through the appropriate contact methods available on the Voodoo platform.

Compliance with Regulations

Voodoo operates in full compliance with the legal frameworks governing online gambling and data protection in New Zealand. The brand is committed to responsible gaming practices and adheres to guidelines aimed at preventing gambling-related harm.

This Privacy Policy reflects Voodoo’s dedication to transparency, user rights, and the protection of personal data in its online gambling operations.